Вышла уже GFI HelpDesk 4.99.10, правда не могу найти changelog. Если качать с GFI Upgrade Center то там в tar.gz только старая версия 4.93.20.
Правда есть нюанс:
We released version 4.99.x with the intention of supporting PHP 8.2.1, as detailed in our
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However, this update encountered several complexities, leading to stability issues in the 4.99.x versions. For reference, you might encounter errors like
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In light of these challenges, our focus has shifted towards maintaining the stability and security of the currently stable version, 4.98.9, which supports PHP 7.3.x.
Типа сидите на ветке 4.98 ибо 4.99 вам всё сломает
Given that Kayako has reached the end of its engineering cycle no more changes and fixes to its code are foreseen. It is recommended to downgrade to a more stable version, Kayako
4.98.9, which is compatible with PHP 7.
Please note that the 4.99.x builds have been deemed unstable due to the high number of PHP errors reported by users. Compatibility with PHP 8 is being considered as an enhancement request at this time, and there is no ETA for full testing and stable implementation given that the product has reached the end of engineering.
Я как раз живу на 4.98.9, вроде всё стабильно, но PHP рекомендованный - 7.3( не 7.4 как писали выше)